Returns & Exchanges

At Oxford Exchange, we strive to ensure every purchase meets our high standards of quality and style. If you are not completely satisfied, we offer a 30-day return window for most items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.

• 3.
  Ship to Oxford Exchange

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.